Returns & Exchanges
At DIY Detail, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains as effortless and stylish as the clothes themselves.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the unworn garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Refund or Exchange
Once our warehouse inspects the items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing